Legal
Privacy Policy
Last updated: January 1, 2026
Verve Clinics ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have regarding your information.
Information we collect
When you submit our eligibility form or contact us, we may collect:
- Contact information — full name, phone number, email address.
- Location information — city and state.
- Communication preferences and consents you provide.
- Basic technical information about your device and browser when you visit our website.
How we use your information
- To determine potential eligibility for clinical research studies.
- To contact you about research opportunities in your area.
- To send service updates, screening reminders, and account notifications.
- To improve our website and services.
- To comply with legal, regulatory, and safety obligations.
How we share your information
We share your information with third-party clinical research facilities only when we identify a potential match, and only to the extent needed to facilitate that introduction. We may also share information with trusted service providers who help us operate our website and communications, and when required by law.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.
SMS communications & TCPA
If you opt in to SMS communications, you consent to receive recurring automated text messages from Verve Clinics in accordance with the Telephone Consumer Protection Act (TCPA) and other applicable laws. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or request help by replying HELP. Consent to receive marketing messages is not a condition of purchasing any product or service. Your SMS opt-in data and consent are never shared with third parties for their own purposes.
Data security
We use commercially reasonable technical, administrative, and physical safeguards designed to protect the information you provide. No system is completely secure, but we work to protect your information in transit and at rest.
Data retention
We retain your information only as long as reasonably necessary to provide our services, comply with legal obligations, and support legitimate business purposes. You may request deletion of your information at any time.
Your rights and choices
- Request access to, correction of, or deletion of your personal information.
- Withdraw consent for SMS or marketing communications at any time.
- Opt out of certain cookies or tracking through your browser settings.
- Residents of certain states may have additional rights under state privacy laws.
Children's privacy
Our services are intended for adults 18 and older. We do not knowingly collect information from children under 18.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.
Contact us
Privacy questions or requests? Please submit the form on our homepage and our team will follow up.